1. Data controller
Under Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”), the data controller is CLASS TOP İNŞAAT DEKORASYON LİMİTED ŞİRKETİ. Contact: info@dojwardekorasyon.com, +90 538 551 59 27.
2. Data we process
- Identity and contact: name, phone number and, if you choose, email address.
- Request details: the work you want done, approximate area, scope, location (district, city or country), timing, budget band and your note.
- Correspondence: messages, photos and plans you share with us by WhatsApp, phone or email.
3. Purposes and legal bases
Marketing messages need your separate, explicit consent. This notice is not a consent form.
- Replying to your survey or quote request, booking a site survey and preparing a quote: necessary to enter into or perform a contract (KVKK art. 5/2-c).
- Following up your request and maintaining service quality: our legitimate interest (KVKK art. 5/2-f).
- Meeting legal obligations: required by law (KVKK art. 5/2-a and ç).
4. How we collect data
Electronically, through the request form on this website, WhatsApp, phone and email, to the extent you send it to us. Form answers stay in your browser until you choose to send them. When you send, the form’s choices (without your name, phone number or note) and your anonymous request number are recorded with our database provider so we can count the requests that reach us through the website; clicks on our contact buttons are counted the same way, without personal data.
5. Recipients
Only as needed for the purposes above: business partners and suppliers (for the survey and the work) and competent public authorities (where the law requires).
If you choose to write to us on WhatsApp, your message is processed by Meta Platforms, WhatsApp’s provider, and may be transferred to servers abroad. Using that channel is your choice; you can call us instead.
6. Retention
Data from a request that does not become a contract is deleted or anonymised a reasonable time after the request is closed. For signed work, data is kept for the periods set by the applicable legislation.
7. Your rights (KVKK art. 11)
- to learn whether your data is processed and to request information about it;
- to learn the purpose of processing and whether data is used accordingly;
- to know the third parties in Türkiye or abroad to whom it is transferred;
- to request correction, deletion or destruction, and notification of these to recipients;
- to object to an adverse result arising solely from automated analysis;
- to claim compensation for damage caused by unlawful processing.
8. How to apply
Write to info@dojwardekorasyon.com with enough information for us to verify your identity. We answer free of charge within 30 days at the latest.